Covid-19 Information

Updated: 19 May 2020​

The health and safety of our patients, staff and local community remains our priority during the COVID outbreak. We are working proactively to continue delivering our services. 


We are constantly monitoring the latest advice and will keep you updated. We are also changing the way we work  in line with guidance from Public Health England.


To help keep us all safe, we are reducing all non-essential appointments, using phone and video calls more, and changing our opening hours slightly. 


We are open and working but please do not visit the clinic before 10.30 and after 14.30. This helps our staff avoid busier times on the transport system. 


We still assess new patients. Please contact our admissions line and we will do our best to help you or your loved one.


Please do not attend the clinic to collect your prescription in person. Contact us instead and we will arrange to send it direct to your pharmacy.


If attending, wash your hands thoroughly on your arrival and departure, additionally use the sanitising gel provided, and keep a distance of 2 metres (6.5 ft) from our staff and any other visitors.


You must not attend the clinic, pharmacy, GP or hospital if you think you have symptoms. Contact your care coordinator as soon as possible if you have any symptoms (even mild) or been in contact with a suspected or confirmed case of Coronavirus. Read the latest advice here:


Please check the Government advice regularly and help keep yourself and your loved ones safe:


If you need any other advice or information, or are feeling worried, get in touch by phone, email, text or web chat. We are here to support you through these difficult times.

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